Shipping Policy

1. Shipping Regions & Delivery Overview

We offer worldwide shipping with fast and reliable logistics services.

Region	Shipping Origin	Carrier	Processing Time	Delivery Time	Shipping Fee	Free Shipping
United States	US Warehouse / Hong Kong	UPS / USPS	1–2 business days	2–6 business days	Free	Orders over $1
Canada	US Warehouse / Hong Kong	UPS / Canada Post	1–2 business days	2–6 business days	Free	Orders over $1
Singapore	Hong Kong	UPS / EMS	1–2 business days	3–5 business days	Free	Orders over $1
Hong Kong	Hong Kong	SF Express / ZTO	1–2 business days	1–3 business days	Free	Orders over $1
Australia	Hong Kong	Australia Post	2–4 business days	3–7 business days	Free	Orders over $1

2. Shipping Coverage (United States)

We offer free shipping across the 48 contiguous United States and Canada.

Orders are primarily shipped from our U.S. warehouse. In cases of inventory shortages, orders may be fulfilled from our Hong Kong warehouse, which may result in extended delivery times.

Standard delivery time: 2–6 business days
Remote areas (including Alaska & Hawaii): up to 7 business days
Carrier: UPS / USPS / Canada Post

Please note that delivery times may be affected by weather conditions, carrier delays, or other unforeseen circumstances.

3. Other Regions

Singapore

Delivery time: 3–5 business days
Free shipping available on all orders

Hong Kong

Delivery time: 1–3 business days
Free local delivery on all orders

4. Order Processing

Orders are processed Monday through Friday (excluding public holidays).

Processing time: 1–2 business days
During peak seasons, processing may take an additional 1 business day
You will receive a shipping confirmation email once your order has been dispatched

5. Shipping Delays (Important Notice)

We are not responsible for delivery delays caused by:

Out-of-stock items (we will notify you if delays occur)
Incorrect or incomplete shipping address provided by the customer
Failed delivery attempts due to no recipient available
Force majeure events (e.g., natural disasters, traffic disruptions, war, etc.)
Delivery locations outside our shipping coverage area

6. Order Verification

Please carefully verify your order details, including shipping address, before completing your purchase.

Incorrect information may result in delivery delays. If you notice an error, please contact our support team immediately.

7. Order Tracking

Once your order has been shipped, you can track your package using the following link:

🔗 https://www.17track.net/

Please allow 24–48 hours for tracking information to update after shipment.

8. Address Changes

Address changes are free of charge before the order is shipped
Once an order has been shipped, address changes are no longer possible
If a package is returned due to an incorrect address, the customer is responsible for additional shipping fees